How much is shipping?
Shipping is free, with minimum order of S$70. Otherwise, shipping to all parts of Singapore will be a flat fee of S$7 for courier. We currently offer delivery via courier only but we intend to expand our delivery options to include collection via automated parcel lockers in the near future.
How long will it take for my items to arrive?
Will you tell me when my coffee ships?
Oh no, I’ve made a mistake and now need to change my shipping address and/or order. Is that possible?
Do you offer refunds and/or exchanges?
Are Podlabs’ Capsules really compatible with the Nespresso® and NESCAFÉ® Dolce Gusto® systems?
Can I recycle Podlabs Capsules?
Thereafter, just pop the capsules into your recycling bin / bag!
How long does Podlabs Coffee & Tea retain its freshness?
All of our boxes provide an indication of the best before date. The product remains safe for consumption past this date, however our own research indicates that there could be a slight reduction in aroma intensity past this best before date.
Why is it important to have our capsules hermetically sealed by foil or in an airtight package?
In a word – ‘airtight’. But it’s HOW we achieve that which makes all the difference. Before being sealed, each Podlabs capsule is first nitrogen flushed to get rid of just about every atom of oxygen. This ensures optimum freshness for up to 18-months.
And fresher coffee means a richer coffee. Richness you can see in our velvety crema as it settles on the top of each and every cup.
Where are your capsules made?
Will Pod Lab capsules fit into my Nespresso® or Nespresso® compatible machine?
Is it possible to place a one time order?
Yes, certainly. For the coffee capsules without a machine it is always possible to order just one delivery. Every order is by default set on one-time.Capsules + Machine packages:
For the Capsules + Machine packages are also possible in just one delivery.
When will I receive my order?
When will the payment be processed?
The payment will made directly via the payment mode that you have chosen.
The payment for the next deliveries (only in case of a recurring order plan) of coffee capsules will be done automatically and will be done every month on the same day in accordance with your first order date.